New Brunswick customer screening rules clarified for retail and quick service restaurants - Retail Council of Canada
Coronavirus | New Brunswick | Store Operations

New Brunswick customer screening rules clarified for retail and quick service restaurants

February 2, 2021

The January 23, 2021 Mandatory Order introduced new requirements for proprietors and managers of workplaces located in the areas of the province that are in the Red or lockdown alert level.

The government has issued additional clarity around the application of these provisions for patrons and active screening that include the following:

Clarified direction for patrons: Where the public is welcome, proprietors and managers must ensure that a staff person notifies customers of the need to read the COVID-19 checklist before entering the retail store.

Clarified direction for active screening in quick service restaurants: In certain commercial operations, it may be suitable for a single worker behind a counter to actively greet patrons, contractors and authorized visitors, and ensure all other public health requirements are met before any person may proceed beyond the initial screening point. If control measures to respect capacity limits as outlined in the operational plan are required, additional resources may be necessary to manage this.

The updated, bilingual order can be found here. RCC has also summarized the changes on active screening, essential goods and curb-side pickup on our website.

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