Digital Retail & Technology | National | Canadian Retailer Magazine | Store Operations

Improving the customer experience with e-commerce

Improving the customer experience with e-commerce

Digital is transforming almost every industry and impacting how many run their business. Retail is no exception. Consumers have for years been moving online, and more recently to mobile devices, to make purchases. A person is no longer constrained to shopping in a store or from their home computer—they can make a purchase whenever and wherever they want. And they want a great customer experience when doing so.

Find out how retailers can stay ahead of the curve when it comes to the evolving needs and priorities of consumers. 

Retail Council of Canada

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Retail Council of Canada (RCC) has been the Voice of Retail in Canada since 1963. We speak for an industry that touches the daily lives of Canadians in every corner of the country — by providing jobs, career opportunities, and by investing in the communities we serve.

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