Digital Retail & Technology | Human Resources | Store Operations

George Soleas, President & CEO, LCBO | Jennifer Huether, Master Sommelier

In this special episode an exclusive interview with the President and CEO of one of the largest wine and alcohol retailers in the world right in my back yard, George Soleas of Ontario’s LCBO. In a two part interview, the first part one recored in mid March in LCBO’s Toronto boardroom pre-COVID-19, the second part recorded online during the peak of the crisis, George shares the ins and outs of the art and science of his personal journey, and work done to modernize the LCBO, work that is being pressure tested today as an essential service. Next he shares tips for retailers of all formats as they work to craft the playbook to open their stores and operate in the new “business as unusual” Coronavirus retail environment. Next Jennifer Huether, one of Canada’s rare Master Sommeliers and one of less than 300 in the world with her designation is my guest from backstage at the Restaurants Canada trade show in early March. We talk what it takes to be a master som, trends in wine and Jennifer shares her top tips for finding an amazing bottle to enjoy.

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