Digital Retail & Technology | Independent Retailers | Store Operations

Lee Valley Tools President & CEO Robin Lee and Jason Tassé, Chief Operating Officer plus veteran urban planner and author Joe Berridge

In this episode, Michael is in Ottawa talking with Lee Valley Tools President & CEO Robin Lee and Jason Tassé, Chief Operating Officer about the rich heritage of this Canadian retailer, their unique retail format and adapting to the COVID-19 crisis with innovations such as the new contactless shopping capability for their stores across Canada. Next, veteran urban planner and author Joe Berridge talks about what makes our cities great, the current and potential impacts on cities with the massive changes happening today brought on by the COVID-19 crisis, and all about his recent book, Perfect City.

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