In this episode, Michael is in the Big Apple, New York City. First with an exclusive interview with Paige Thomas, President & CEO Saks OFF 5TH. Michael discusses her rich background in retail through to developing a passion for the off-price format, and then delves into the brand strategy matrix, the affordable luxury retail trend, the evolution of the second hand luxury market and the future of retail in the COVID era and beyond. Next, Michael meets Ron Thurston, Vice President of Stores at INTERMIX and best selling author with his great new book Retail Pride. In a wide-ranging interview, Ron takes Michael through his history of accomplishment and learning in retail store operations and delivers a glimpse into the masterclass of retail as a career that he chronicles and celebrates in his book.