Voice-assistant smart speakers are one of the latest trends in retail—Amazon Echo and Google Home currently dominate, and players such as Apple and Samsung are now launching their own devices. However, considering customer adoption and the seemingly endless applications for these devices, leading retailers are remaining in the know about the evolving technology.
About the author
Retail Council of Canada (RCC) has been the Voice of Retail in Canada since 1963. We speak for an industry that touches the daily lives of Canadians in every corner of the country — by providing jobs, career opportunities, and by investing in the communities we serve.