COVID-19 Recovery Toolkit

Interactive tools to stay informed

It is more important than ever for retailers to better understand how or why their business may be experiencing ups and downs – these tools will help keep you informed.

RCC BCG Retail Recovery Dashboard

Retail Council of Canada and the Boston Consulting Group have developed an interactive dashboard that retailers in Canada can use to help make more informed decisions on how to plan and allocate resources such as inventory, labour and promotional spending across their store networks and to be informed on how to best weather the impact of COVID-19. View dashboard

Google COVID-19 Community Mobility Reports

These Community Mobility Reports chart movement trends over time by geography, across different categories of places including retail and recreation, groceries and pharmacies, parks, transit stations, workplaces, and residential. Download mobility reports

Road to Retail Recovery Playbook

To assist retailers in their reopening planning, Retail Council of Canada, in partnership with the Boston Consulting Group and retailers from across Canada, are leveraging global best practices for a diverse range of retail formats with the fundamental aim of ensuring a safe environment for employees and customers. Download Playbook

CDC guidance on how to deal with ‘anti-mask’ customers

Retailers and their employees who are dealing with customers who refuse to wear masks can now refer to the new Centers for Disease Control and Prevention (CDC) guide. View guidance.

Retail Recovery Checklists

  • Returning to work team checklist and action plan
  • Employee temperature screening
  • Working from home considerations
  • Occupational health & safety considerations
  • Social distancing and sanitation for retail stores
  • Sample cleaning checklists for stores and other facilities
  • Preparing the store for opening checklists

Download Checklists (2020)

Help Canadians feel safe in your store – Take the POST Promise

The POST Promise consists of five questions that are related to key steps which help to prevent the spread of COVID-19.  Businesses who make the promise will be able to use the POST Promise logo, a nationally recognized symbol of a business’ commitment to doing their part to protect their customers’ and employees’ health and safety as COVID-19 restrictions ease. Find out more

Bring Back Main Street

The harsh reality is that COVID-19 is having an unprecedented impact on our main streets. Many small businesses, for example, have already been lost, and more will continue to close permanently in the coming days, weeks, and months. We need bold action right now. Bring Back Main Street is a nationally-coordinated research and action campaign to ensure the people, business and organizations that that call Canada’s main streets home can recover and emerge from the crisis more resilient than ever. Find out more

Canada United: Supporting local merchants

Retailers, including the small and local businesses that make up Canada’s main streets have faced an incredibly difficult environment since the early days of this pandemic. As businesses reopen, RCC is proud to announce Canada United, a national movement to rally Canadians to shop local and support businesses in their communities. Find out more

Additional Resources