COVID-19 Recovery Toolkit

Interactive tools to stay informed

It is more important than ever for retailers to better understand how or why their business may be experiencing ups and downs – these tools will help keep you informed.

Google COVID-19 Community Mobility Reports

These Community Mobility Reports chart movement trends over time by geography, across different categories of places including retail and recreation, groceries and pharmacies, parks, transit stations, workplaces, and residential. Download mobility reports

COVID-19 Situational Awareness Dashboard 

This dashboard includes data on cases, deaths, recoveries and testing. It also provides demographic information on cases, deaths, hospitalizations and intensive care by age and gender. View dashboard

Road to Retail Recovery Playbook

To assist retailers in their reopening planning, Retail Council of Canada, in partnership with the Boston Consulting Group and retailers from across Canada, are leveraging global best practices for a diverse range of retail formats with the fundamental aim of ensuring a safe environment for employees and customers. Download Playbook

CDC guidance on how to deal with ‘anti-mask’ customers

Retailers and their employees who are dealing with customers who refuse to wear masks can now refer to the new Centers for Disease Control and Prevention (CDC) guide. View guidance.

Retail Recovery Checklists

  • Returning to work team checklist and action plan
  • Employee temperature screening
  • Working from home considerations
  • Occupational health & safety considerations
  • Social distancing and sanitation for retail stores
  • Sample cleaning checklists for stores and other facilities
  • Preparing the store for opening checklists

Download Checklists

Talent Exchange

While some employers have been forced to lay off workers, others are faced with unprecedented demand that current hiring processes cannot meet. To assist retailers on both sides of this issue. RCC is co-sponsoring the Eightfold Talent Exchange. You and your hiring leaders are invited to a personal consultation on how you can accelerate hiring or match available employees with opportunities. Find out more

Help Canadians feel safe in your store – Take the POST Promise

The POST Promise consists of five questions that are related to key steps which help to prevent the spread of COVID-19.  Businesses who make the promise will be able to use the POST Promise logo, a nationally recognized symbol of a business’ commitment to doing their part to protect their customers’ and employees’ health and safety as COVID-19 restrictions ease. Find out more

Bring Back Main Street

The harsh reality is that COVID-19 is having an unprecedented impact on our main streets. Many small businesses, for example, have already been lost, and more will continue to close permanently in the coming days, weeks, and months. We need bold action right now. Bring Back Main Street is a nationally-coordinated research and action campaign to ensure the people, business and organizations that that call Canada’s main streets home can recover and emerge from the crisis more resilient than ever. Find out more

Canada United: Supporting local merchants

Retailers, including the small and local businesses that make up Canada’s main streets have faced an incredibly difficult environment since the early days of this pandemic. As businesses reopen, RCC is proud to announce Canada United, a national movement to rally Canadians to shop local and support businesses in their communities. Find out more

Additional Resources

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